Policies for NH by Nurita Harith Website
1. Exchange Policy
- Items can be exchanged within 7 days of receiving the order.
- To qualify for an exchange, items must be in their original condition, unworn, unwashed, and with tags attached.
- Exchanges are subject to stock availability.
- Customers are responsible for return shipping costs unless the exchange is due to a defect or error on our part.
- Please note that we do not offer refunds.
- To initiate an exchange, please contact us here.
2. Delivery Policy
- Please note that we do not deliver on Sundays, Mondays and Public Holidays. Orders placed on these days will be processed on the next working day.
- Orders are processed within 1-3 business days after payment confirmation.
- Local deliveries within Malaysia typically take 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
- Shipping fees are calculated at checkout based on delivery location.
- NH by Nurita Harith is not responsible for delays caused by customs clearance or courier service disruptions.
- Tracking numbers will be provided once your order has been dispatched.
3. Privacy Policy
- NH by Nurita Harith values your privacy and is committed to protecting your personal information.
- Any personal data collected during transactions, such as names, addresses, and payment details, is used solely for processing orders and enhancing your shopping experience.
- We do not share, sell, or distribute your personal information to third parties without your consent.
- Our website employs secure encryption technology to safeguard your data.
- We fully comply with Malaysia's Personal Data Protection Act (PDPA), which governs the protection of personal data during commercial transactions. The PDPA, enacted in 2010 and enforced in 2013, ensures the security of personal data for individuals and businesses in Malaysia, or those processing personal data within Malaysia.
- For more details, please review our full Privacy Policy or contact us with any questions.
By shopping with NH by Nurita Harith, you agree to comply with these policies. Thank you for your trust in our brand!